Browns — Shoe Store in Burlington

Reviews of Browns

• Isaac

  Added 2016.08.14

  Strange, bizarre experiance.
• Michael

  Added 2016.01.16

  Great store with a great selection of higher end shoes and boots. Staff is always friendly and greets you at the door. Not sure where these other reviews are from but it doesn't represent this store I know and love
• Oliver

  Added 2015.04.30

  Found a pair of c10 shoes for my daughter. Asked if they had c13, they did...great. Sale person was polite and quick.
• Jackson

  Added 2015.01.11

  Same shoe two child sizes bigger 65% more expensive!! Just imagine if they did that at clothing stores!!
• Oliver

  Added 2014.07.31

  Won’t order my size over the phone, have to prepay In store, wait a few days and go back to pick up...terrible!
• Ruby

  Added 2014.05.08

  They didn't have my size in store. I bought my friend a pair of shoes and they didn't fit her. They refused to give her a refund because of "dirt" she had never worn them since they didn't fit her feet, so there was no way they had dirt on them and I inspected them myself. I'm almost positive they just don't want returns and blame the costumers. Never shopping there again and now that she's seen this, she isn't either. I wouldn't suggest shopping there.
• Piper

  Added 2014.04.23

  Very weird, seem like false advertising to me...
• Evelyn

  Added 2014.02.15

  The manager of the store couldn't really explain why this happened and just offered a sorry....don't think she really cared.
• Brielle

  Added 2014.01.05

  Excellent customer service. Did not have my daughters size in Stock but offered to check company inventory. Found the size I needed for her at the outlet collection location. Great experience.
• Jayden

  Added 2013.12.08

  I refused to buy them out of principle and went and got different shoes (more expensive) elsewhere.
• Hudson

  Added 2013.12.03

  When I went to pay the price was 65% higher than on the price tag. I queried why and was told that it's a different sku and that the manufacturer Sorel price it differently as it was a different size. We are talking child's 10 vs child's 13, they are considered toddler sizes. Sales person never told me this when he brought me the shoes.
• Everly

  Added 2013.10.02

  ..just get the upset customer out the store.